LeadPigeon is a digital marketing and lead generation agency that generates consumer inquiries ("Leads") through paid advertising campaigns (including but not limited to Google Ads and Meta/Facebook Ads) and delivers those Leads to attorney clients ("Clients") pursuant to individual service agreements.
Our services may include:
The specific services, lead volume, delivery method, pricing, and criteria for each Client are governed by a separate written service agreement or order form entered into between LeadPigeon and the Client.
Our services are available only to:
By using our services, you represent and warrant that you meet these eligibility requirements and that all information you provide to us is accurate and current. LeadPigeon reserves the right to verify eligibility and to refuse service to any party at its sole discretion.
As a Client, you agree to:
LeadPigeon takes reasonable steps to pre-screen leads against agreed-upon criteria before delivery. However, we cannot guarantee that every lead will result in a signed retainer, a viable case, or any particular outcome. Lead generation inherently involves consumer behavior that is outside our control.
Lead disputes must be submitted in accordance with the process and timeframe set out in your individual service agreement. Generally, a lead may be disputed if it demonstrably fails to meet the written qualifying criteria agreed upon at onboarding (e.g., the claimant was at fault, already had representation, or provided false information).
The following are not grounds for dispute:
Pricing, billing frequency, and payment methods are specified in your individual service agreement. Unless otherwise agreed in writing:
LeadPigeon reserves the right to modify pricing upon reasonable written notice to the Client. Continued use of services after a price change takes effect constitutes acceptance of the new pricing.
Unless your service agreement expressly states otherwise, all leads delivered by LeadPigeon are exclusive to your firm. This means:
Exclusivity does not apply to leads generated through co-registration or third-party publisher networks unless explicitly stated in your service agreement.
Each party is independently responsible for compliance with applicable laws. Specifically:
LeadPigeon represents that it will:
Client represents and warrants that it will:
Client assumes full responsibility for its own regulatory compliance in connection with the use of leads. LeadPigeon is not a law firm and does not provide legal advice regarding bar compliance. Clients are encouraged to consult their state bar association or legal counsel regarding attorney advertising rules in their jurisdiction.
All content on the LeadPigeon website, including text, graphics, logos, and software, is owned by or licensed to LeadPigeon and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.
Nothing in these Terms transfers any intellectual property rights to you. The LeadPigeon name, logo, and brand are trademarks of LeadPigeon and may not be used without our written consent.
Each party agrees to keep confidential any non-public business information disclosed by the other party in connection with the services ("Confidential Information"), including but not limited to pricing, lead sourcing methods, conversion data, and campaign strategies. Confidential Information may not be disclosed to third parties without the disclosing party's written consent, except as required by law.
This obligation does not apply to information that is publicly available, independently developed, or received from a third party without restriction.
OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. LEADPIGEON DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
LEADPIGEON DOES NOT WARRANT THAT:
Lead quality depends on many factors including consumer behavior, market conditions, and platform algorithms, all of which are outside our complete control.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LEADPIGEON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL LEADPIGEON'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE TOTAL AMOUNT PAID BY YOU TO LEADPIGEON IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless LeadPigeon and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
Either party may terminate services in accordance with the notice provisions of the applicable service agreement. LeadPigeon reserves the right to suspend or terminate your access to our services immediately and without notice if:
Upon termination, your right to receive leads ceases immediately. Prepaid amounts are non-refundable except as required by law or expressly stated in your service agreement.
These Terms shall be governed by and construed in accordance with the laws of the state in which LeadPigeon is registered, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or our services that cannot be resolved informally shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted on an individual basis; class arbitrations and class actions are not permitted.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.
Questions about these Terms? Reach us at: